Account Manager
Posted 30+ days ago
Account Manager
PEG, LLC - Virginia (Fairfax)
WHO ARE WE? PEG, LLC is in its twenty-eighth year being a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States. As a leader in Home Energy Ratings, a winner of multiple Energy Star Awards, and a standout in the construction industry, PEG has provided Home Energy Ratings for over 250,000 homes. Our mission is to deliver innovative, data-driven solutions that support high-performance buildings, sustainable development, and client success across residential and commercial sectors. We strive to continually improve building energy efficiency and therefore, the quality of homes and life in the communities that we service. Please visit our website at www.pegenv.com to learn more about PEG! WHO ARE YOU? The Account Manager is responsible for maintaining, nurturing, and expanding PEG, LLC’s relationships with active clients across all service lines including Building Science, Energy Modeling, MEP Engineering, Green Building Certifications, Risk Management, Empirical Solutions, and Utility Program Management. In this role, you will ensure exceptional customer satisfaction by overseeing new client onboarding, confirming alignment with contracted services, and proactively identifying opportunities for expanded engagement. Serving as a trusted liaison between clients and PEG’s technical and operations teams, the Account Manager ensures smooth project delivery, proactive communication, and adherence to PEG’s quality standards. Your work directly impacts client retention, operational excellence, and PEG’s reputation as an industry leader by delivering a seamless and value-driven experience across every stage of the client lifecycle. THE ROLE Job Location: This position is based in our main office in Fairfax, VA and requires planned, regular travel to client offices, industry conferences, business development meetings, and training events. Occasional travel to project sites, as needed. Learn more and apply by visiting: https://pegllc.co/4rxgwbL PEG, LLC is an Equal Employment Opportunity Employer.
Required Qualifications:
Education/Experience: 3+ years of experience in account management, client services, or project coordination, ideally within construction, engineering, energy efficiency, or building performance industries. Bachelor’s Degree in Business, Communications, Construction Management, Engineering, or related field preferred. Additional Requirements: Strong relationship-building and communication skills. Ability to comprehend and articulate technical concepts related to building science, energy modeling, green building certifications, and MEP engineering (or willingness to learn). Highly organized with the ability to manage multiple priorities. Strong analytical and problem-solving abilities with a customer-focused mindset. Proficient in CRM systems, Microsoft Office applications, and project management tools. Core Attributes: Professional, polished, and reliable. Collaborative team-oriented mindset with the ability to bridge technical and customer-facing teams. Excellent follow-through, attention to detail, and ownership of responsibilities. Commitment to delivering exceptional client experiences aligned with PEG’s values and industry leadership.